Ready means the business knows where AI should help.
Missed enquiries, slow follow-up, repeated admin, messy reporting, inconsistent content, and manual handovers are better starting points than vague goals like "use AI."
A private self-check for SME owners before spending money on AI tools, vendors, grants, or automation projects.
The check takes about three minutes. It runs entirely in your browser. No email, no company name, no submission.
The most useful answer is the one that describes how the business works on a normal busy day. Lower readiness is not failure; it tells you where to start before spending.
A business is ready for AI when the problem is clear, the workflow is understood, the information needed by the system can be found, and someone will be responsible for using the output.
Missed enquiries, slow follow-up, repeated admin, messy reporting, inconsistent content, and manual handovers are better starting points than vague goals like "use AI."
A chatbot that cannot access accurate information, an automation nobody trusts, or a dashboard with numbers no one acts on will not move the business. Start with the workflow and the decision you want to improve.
The safest first AI project is usually boring in a good way. It improves a repeated workflow, saves time, reduces missed opportunities, or helps the team respond more consistently.
01
Customer, lead, sales, product, and operations information can be found without asking three people and checking five spreadsheets.
02
The repeated task is documented well enough that someone can explain what happens before, during, and after it.
03
Enquiries, quotes, bookings, follow-ups, and support requests are captured and tracked instead of living only in inboxes or WhatsApp chats.
04
The team knows who will use the system, who checks quality, and what changes in daily work after launch.
05
The business has a simple way to compare before and after: time saved, response speed, conversion, quality, cost, or revenue impact.
Support schemes and eligibility can change. Treat these links as starting points, then check the official pages directly before making decisions.
Guidance and programmes to help Singapore SMEs adopt digital solutions and build stronger digital capabilities.
A directory for checking current government support options across business needs.
A place to explore pre-scoped productivity solutions and check whether relevant options exist for your business need.
AIReadiness.sg is independent and is not a government website. Always verify grant details, eligibility, vendors, and application requirements on official pages.